The BiomedRx App. Your devices. Every record. One platform.

Anyone can hold a BiomedRx App membership — an independent technician, an in-house biomed who wants a second opinion at two in the morning, a shop owner weighing whether to join a larger network, or a candidate who wants to work in healthcare technology management. A membership is the front door to BiomedRx, and it opens the same biomed AI the network's own technicians carry into hospitals.

Start free, or go BMET Premium for $45 per month

A free BMET account shows the open healthcare provider service calls and the areas they come from, and includes the BiomedRx Institute course at no charge. BMET Premium lets you respond to those calls and use Biomed AI. It is billed monthly, renews until you cancel, and can be cancelled in the app at any time.

Use the app's biomed AI to troubleshoot medical equipment

Give the app the device and the symptom, and the biomed AI works the fault with you — across a wide range of equipment, not only the models you service every week. It is built for the call you did not plan for: an unfamiliar model, an intermittent alarm, an error code with no manual in the room. AI output is an informational aid for qualified technicians; verify it against manufacturer documentation before acting.

Get first-hand knowledge of upcoming BiomedRx projects

Members see BiomedRx projects as they are coming rather than reading about them afterwards, which matters if you are deciding where to position a shop, what to staff for, or whether to bid.

Apply for employment with BiomedRx or one of its affiliate HTM companies

Employment applications to BiomedRx and to its affiliate healthcare technology management companies are made through the app, so your background and certifications reach the people doing the hiring.

Respond to service calls as a BMET Premium or ISO member

Open calls show the area, the distance from your service area, the equipment, the problem and your standard hourly rate, never the facility until you are selected. Tap I'm available; the client compares the members who responded and chooses one, or BiomedRx dispatch assigns. BMET Premium members respond to provider calls; ISO members ($100 per month) respond to provider and manufacturer calls. A BMET becomes eligible for ISO membership by completing the BiomedRx Institute course, incorporating, and carrying liability insurance that names BiomedRx as additional insured.

Get tech support from our network of BMET users

Questions are answered by working biomedical equipment technicians on the BiomedRx network, around the clock whenever a member is available. Support is peer advice for qualified technicians, not an emergency service.

Once you work for BiomedRx or an affiliate healthcare technology management company, or are an accepted Premium BMET or ISO member of the BiomedRx service network, the app becomes the tool of the trade. The feature set is complete — the app carries the job from the moment it is dispatched to the moment you are paid for it.

Have full access to the BiomedRx app

Employees and affiliate staff have no membership charge from the point of hire; network members keep their Premium BMET or ISO membership active. Access follows the person, not a workstation, because biomedical work does not happen at a desk.

Use all of the app's AI features

Troubleshooting, record keeping, automated electrical safety testing, PM procedures, manuals and schematics, and logistics — the full set, not a limited tier. AI output is an aid to, not a substitute for, the technician's judgment and the manufacturer's procedures. Electrical safety testing is captured automatically, so the result lands in the device record instead of on a clipboard, and PM procedures are OEM-specific rather than generic.

Have the online service report interface updated automatically through the app, with pictures and video when needed

You document the job once, on site. The client's online service report updates itself from that — including photographs and video where a finding needs to be seen rather than described. Nothing is retyped and nothing waits for the drive back.

Take service calls through the BiomedRx Network

Once you are selected or assigned, the work order is in your hand — facility, equipment, priority and route — and you manage the call to close from the same screen. Manufacturer field service calls go to ISO members only.

Mutually confirmed time

You clock in and out in the app and the client confirms the time, so neither side sets billable hours alone. BiomedRx invoices the client from confirmed time; you never negotiate price or collect payment on site.

Receive payroll and/or service payment

Employees are paid and network members are paid at the standard rate from the same record of the work, which is why documenting it once is enough.

For a hospital, a clinic, a surgery center or a laboratory, the app is how you find qualified technicians, ask for work and follow it. You are not waiting on a phone call for status, and you are not chasing paperwork to prove a device was serviced — the record builds itself as the work happens, and it is there when a surveyor asks.

Find technicians near you — free

Browse BiomedRx BMET and ISO members nearest to your site, shown by distance band and service area. Premium adds each member's verified credentials, star rating and in-app messaging.

Post service calls and choose who comes — Premium

Raise a call against the device that is down. Members who can take it say they are available; you compare them and choose, or BiomedRx dispatch assigns a qualified, vetted member.

Initiate service contract agreements

Move from one-off calls to a contracted relationship in the app, covering the equipment and the schedule your facility actually runs.

View service history and work order status through the app and through our online interface

Every visit, result and signature stays with the device. You can see where an open job stands, and you can pull the history of a device years later without opening a filing cabinet.

Confirm technician time and receive one invoice

Your contact confirms or disputes each time entry in the app. BiomedRx invoices from confirmed time only, so the invoice and the evidence for it are the same record.

For a medical device manufacturer, the app is nationwide field coverage without building a field organization. A free account shows a coverage map of every BMET and ISO member's service area. Manufacturer Premium ($30 per month) shows ISO members with their qualifications and ratings and lets you schedule calls and choose the ISO; every technician who arrives is expected to work from your procedures and return the same documentation standard. Your product, quality-system and reporting obligations stay with you.

See coverage — free

A map of every BMET and ISO member's service area, without names or details, so you can see where the network reaches your installed base.

Schedule field service — Premium

Raise a call anywhere the network reaches. ISO members who can take it respond; you see their qualifications and ratings and choose, or the BiomedRx central office assigns an authorized ISO.

Initiate service contract agreements

Put coverage on contract — by product line, by region, or by the install base you need supported.

View service history and work order status through the app and through our online interface

See what was found in the field on your equipment, by serial number, with the photographs and results attached. That record is worth as much to engineering as it is to service.

Confirm time and receive one invoice

Completed calls are invoiced by BiomedRx from confirmed time, against the documentation they produced.